Refund Policy for PAD

Welcome to the Pakistan Association Dubai (PAD) website. This Refund Policy outlines our practices and procedures regarding refunds for our services. Please read this policy carefully.

At PAD, we strive to provide the best possible service to our members and users. If you are not entirely satisfied with your purchase, we're here to help.

Refund requests must be made within three days of the original purchase date. To be eligible for a refund, you must not have taken any advantage of the availed service. Proof of purchase is required.

Certain services are non-refundable. These include, but are not limited to:
Membership fees
Contributions
Events and seminar fees (unless otherwise stated)
Customized services that have been rendered

To request a refund, please contact us at accounts@pad.ae / pakassoc@pad.ae with your order details and the reason for your request. We will review your request and notify you of the approval or rejection of your refund.

If your refund request is approved, we will process the refund within three working days. The refund will be issued using the original payment method. Depending on your payment provider, it may take additional time for the refund to be reflected in your account.

In certain situations, only partial refunds may be granted (if applicable):
Services that have been partially used

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at accounts@pad.ae / pakassoc@pad.ae.

If you have any questions about our Refund Policy, please contact us: